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I accidentally deleted a card/changed the balance to $0.

You can retrieve a card by going to "Purchase Receipts" in the app. Find the card you accidentally archived. Click it, then click "update balance". Change the balance to what you believe is on the card. If you're not sure, just enter any amount. This is not "reloading" this card. You are simply telling the app how much you believe is on the card. It will then show in your wallet and also under the retailers section. You will be able to see the entire number there. You can go to the retailer website to check the exact balance, just like you would a plastic card. Remember that the purchase receipts section is only your history of purchases and card numbers/barcodes aren't stored in this section.

Your Support Team

  • Derik Derik Lolli
  • Darron Darron Schall
  • John John Johnston
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